Terms and conditions of use
These terms and conditions apply to all Prosenkavia users and govern use of the coaching website and related services.
Updated January 10, 2026
Acceptance of terms
By accessing or using prosenkavia.com, you confirm your acceptance of these terms. If you do not agree, please do not use our website or services. Continued use means acceptance of any updates.
Definitions
Key terms below help clarify expectations and use of this site.
‘Service’ means any support, coaching, or guidance offered through prosenkavia.com, not including clinical or licensed medical advice.
‘User’ refers to anyone accessing or interacting with our website, forms, or team.
‘Content’ means text, images, and materials provided by Prosenkavia or our clients.
‘Coaching’ refers to guidance, reflection, and motivation, not regulated therapy or instruction.
Use of services
Services are for personal development and motivational support only, not for medical, psychological, or financial counseling.
Eligibility
Our services are for Canadian residents aged 18 or older. By using prosenkavia.com, you confirm these criteria are met.
Underage use is not permitted.
Your responsibilities
All users agree to act respectfully and not misuse Prosenkavia content or services.
Prohibited uses
The following actions are strictly forbidden:
Intellectual property rights
Prosenkavia and its licensors own all site content, graphics, and intellectual property. Users may use our website for personal reference, not re-publishing or commercial exploitation.
User content guidelines
By submitting content, you grant us a limited right to use it for service improvement and support.
Your content rights
You retain all ownership of your content but allow us use for support purposes, in line with this policy.
Privacy policy reference
Our privacy policy explains how we handle user data. By using this website, you also accept those privacy practices.
See privacy policyDisclaimer and warnings
Our services supplement—not replace—medical or professional help.
Caution
Use our services at your own discretion; results may vary depending on your individual circumstances.
Liability limitations
Prosenkavia cannot be held liable for indirect loss, damages, or harm resulting from use of content or motivation services.
Indemnification
You agree to hold Prosenkavia, its team, and partners harmless from any claims or losses related to your site use.
How disputes are resolved
If an issue arises, we seek to resolve it via negotiation or mediation.
Arbitration
Should negotiation fail, disputes may be referred to binding arbitration under Canadian law.
Both parties agree to fair, confidential resolution.
Online dispute resolution
If needed, users may access government dispute resolution platforms as available in Canada.
Learn more about dispute resolutionSeverability
If any part of these terms is unenforceable, the rest remain in effect.
Whole agreement
This document, plus the privacy policy, makes up the full agreement between you and Prosenkavia.
Applicable laws and forum
Canadian laws and courts govern this agreement and any disputes.
Termination
We may suspend or end user access for significant violations, at our discretion, and remove related content.
Updates
These terms may be changed or updated; continued use means acceptance of new versions.
How to contact us
For questions or feedback, use our contact form or official email address.
Email address: content@prosenkavia.com
Phone: +1 (302) 051-0287
Address: 442 Saint-Gabriel Street, Suite 100, Montreal, QC H2Y 2Z9 Canada
Effective date: January 10, 2026
Version: 1.0